Payers can use different payer ID's depending on the clearinghouse they're working with. The payer "FHC &Affiliates" is in SimplePractice but in our system is under the payer id: 00813.
This payer requires for you to file an enrollment in order for you to be able to file claims to them electronically via SimplePractice. In order for you to file your enrollment with payer 00813, they require for you to enter your Value Options ID. If you don't have your VOID handy, reach out to the payer so they can assign one to you. They will not accept your enrollment unless you include that number in your application. If you need help submitting your enrollment, click here.
If you have already submitted your enrollment, then you need to wait for the payer to accept it before you can file claims electronically to them via SimplePractice. Go to My Account > Settings > Insurance Providers and check on the status of your enrollment. If the status reads Submitted, it means the enrollment is still being processed
We will email you when your enrollment has been completed or if there are any other steps needed from you in order to complete this process.
Keep in mind that enrollments can take anywhere between 1-8 weeks to be accepted by the payers. We recommend that you continue to file claims outside of SimplePractice until your enrollment is accepted so that you don't experience an interruption to your cashflow.