Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding. 


Do I have to sign box 31 on the claim forms?

If you download an insurance claim you will notice that box 31 is blank. If you're going to be filing your claim by mail or fax you will need to manually sign box 31 in order for the payer to successfully process the claim.

A signature in box 31 is only required when you plan to file the claim via email or fax

Note: Your signature is not required in box 31 when you're filing your insurance claims electronically via SimplePractice.

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