Our Customer Success team will observe holiday hours on 5/27/2019, and we'll reach out with answers to requests as soon as possible. 

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Client replies to text message reminders

Currently, text message reminders are one way only. This means that the client will receive the reminder, but they can't reply to it. If the client replies to the text message reminder, you will not receive the message. 

Tip: Encourage clients to call or email you if they need to make changes to their appointments. 

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