Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding. 


Billing tertiary insurance

Most clients will only have one or two insurance plans. In the case that your client has a more than 2 insurance plans, you'll need to file a tertiary insurance claim directly with the payer. SimplePractice only supports primary and secondary insurance claims. 


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