Payment reports (ERAs)

Payment reports will automate your bookkeeping for insurance clients and save you a ton of time. 

Payment reports are just like EOBs. They give a detailed breakdown of the insurance company's reimbursement and indicate which session(s) the reimbursement payment is associated with.

  1. Enroll for payment reports

You’ll need to enroll for payment reports for each insurance company associated with your clients. If you enroll for online claim filing with an insurance company, we'll automatically submit your enrollment application for payment reports. Read about enrolling for payment reports here: Enrollment for payment reports.

  1. File insurance claims

Whether you file claims online with SimplePractice, or offline through the mail, you'll still receive online payment reports delivered to your SimplePractice account when your claims are accepted. You’ll receive an email update when a new payment report is received (provided you’ve filed the claim through SimplePracctice).

Read more about filing online claims and generating auto-filled CMS claim forms here: How to file a claim and Creating and printing a CMS 1500 (HCFA) form.

  1. View your payment reports

You can access your payment reports in two ways.

a. Go to Insights > Electronic Payment Reports > and click on any of the dates shown on that list to view that individual Payment Report.


Note: You can still receive Payment Reports even if you're not filing claims through SimplePractice. The only difference is that our system won't automatically allocate the payments to your client's sessions. To view those Payment Reports follow step outlined above. 

b. Go to Billing > Insurance > Claims. There you'll see the link to the payment reports associated with each claim. Click on that link to view each Payment Report.


  1. Review the automated bookkeeping record

When your payment report is delivered to SimplePractice, your claim's status will update to "Paid" and you'll receive an email update with a direct link to your payment report.

We take the payment report information and automatically record the insurance payment in your account by applying the correct reimbursement amounts to each session. In other words, these payment reports completely automate the process of adding insurance payments to SimplePractice and manually entering reimbursement information from the EOB.

To review the automatically created payment record you can click on the link in the email you receive, or you can go to Billing > Insurance > Payments and you'll see the insurance payment along with the associated Check or Wire transfer number:ERA-3.pngClick on the payment record to see the details of how it was automatically applied to your clients' sessions. If you need to, you can edit the insurance payment by clicking the Edit link to manually adjust the reimbursement information.


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