Enabling the Client Portal

Online Booking is a feature that is available on the Professional Plan. Visit to learn more about the SimplePractice plans and pricing. 

Click here to learn how to set up Online Booking.

You can choose whether you wish to allow Online Booking for new clients through the Client Portal.  If you disable Online Booking for new clients, only clients already entered into SimplePractice will be able to access the portal to request an appointment. 

1.  Go to My Account > Settings > Client Portal.

2.  Toggle the Client Portal slider to On to enable it.

3.  Scroll down to the checkbox for Allow new clients to book appointments.

4. Uncheck the box as shown if you wish to disable new client Online Booking.

5. Click Save

When unchecked, there will no longer be a New Client button available on your Client Portal landing page. This means that only existing clients will be able to schedule.




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