Our Customer Success team will observe holiday hours on 5/27/2019, and we'll reach out with answers to requests as soon as possible. 

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Tax ID (EIN) or SSN displaying incorrectly

 

If the system is treating your Tax ID (EIN) number like a Social Security number it's because of the formatting.

Be sure to enter your 9 digit EIN number in this format: XX-XXXXXXX

 

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