Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding. 

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Why are my client text message reminders from different phone numbers?

As we grow and send more text reminders, we have increased the number of phone numbers that send out text messages. This will ensure your clients will receive text reminders.

Once a client receives a text message reminder for the first time with these new numbers, they will receive reminders from the same number going forward.

 

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