Why can't my supervisor see my progress notes?

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If your supervisor can't see your Progress Notes, you'll want to make sure that they are logged in as your supervisor and that you have signed and locked your Progress Notes.

Your supervisor must be logged in

  1. First, make sure your supervisor has been added to your account by checking your Team Members settings in your practice settings. If you haven't added them yet, here's how: Add a Supervisor to your SimplePractice Account
  2. If your supervisor is logged in, make sure they are logged into the supervisor account associated with your account and not their personal SimplePractice account. They will see a "Supervisor" section in the left column if they are signed in as a Supervisor.

Your notes must be saved and locked

If you are ready for your supervisor to review your notes, be sure to Save and Lock your notes. When you are done writing your note, click on the blue Save button. Then click on the blue Lock link that appears at the top of the note. 

 

Type your notes in the Progress Note Field.

Click Save

Hover over the note and Click Lock

Remember, this is a permanent lock so you will not be able to edit your notes. If you are ready to lock your note, click OK

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