At SimplePractice, we take security very seriously. In order to help you keep your account and client information safe, here are the precautions we take:
- Account email confirmation. When you first sign up for SimplePractice, we send you a confirmation email that you will need to confirm by clicking the link in the email. We do this to verify you are using the correct email address and that only you will be receiving account communication.
- Two-step authentication for resetting passwords and recovering usernames. If you forget your password or username, we require two-step authentication as an added layer of security verification. This means that we want to make sure you are the one requesting a password reset or trying to recover your username, not someone else.
- Complete security. SimplePractice is HIPAA compliant. We only transmit information to you securely with multiple layers of encryption. Additionally, we ensure your passwords are encrypted to make sure only you have access to your password. Our servers are housed in a secure facility and we continuously monitor and test our systems.
This article provides additional detail on how SimplePractice keeps your data safe and secure.