Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding. 


Why am I not receiving my Evening Summary Email?

If you turned off the Evening Summary Email in your settings, you won't receive the Evening Summary Email. Just make sure that you are set to receive this by going to your Notifications section in your settings. 

If you're still not receiving these emails, click here to try these steps.

The Evening Summary setting is located under Email Notifications on your Notifications pages of your Account Settings in your SimplePractice App account.

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