Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding. 


Team members: Removing a Clinician and changing their permissions

Note: Only the Account Owner has the access level to be able to add or edit team members.

Once a team member is added as a Clinician, you can't remove the Clinician role from them. You can, however, change their Access Level. Learn how to Change a Clinician's Access Level here

To remove the Clinician role, you'll need to completely delete the team member from the system, and then add them back in as a Biller, Scheduler, or SupervisorHere's how:

  • Go to My Account > Settings > Team Members and click the team member's name.
  • Click Delete.
  • Type in the first and last name of the team member's name.Permanently deleting a clinician in SimplePractice
  • Click Permanently Delete Clinician. If the button is still greyed out and not a bright red, this means the name was not entered correctly.
  • If needed, you can then add them back as a Biller, Scheduler, or Supervisor.


  • When I remove a clinician, what happens to their assigned clients?
    • When a clinician is removed, the Account Owner will receive a prompt to reassign the clients to another clinician.
  • What all happens when I remove a clinician?
    • The removed clinician will not be able to log in to your account
    • The removed clinician will be removed from your billing subscription
    • The removed clinician's documentation and activity will be retained for record-keeping
    • The removed clinician can re-join your account in the future, but they will need to be set up as a new Clinician

Tip: Still have questions? Click here to contact our Customer Success team.


Have more questions? Submit a request