Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding. 


Updating your credit card information

It's easy to update the credit card information associated with your SimplePractice account. Here's how:

  • Log into your SimplePractice account and go to My Account > Settings > Subscription Information
  • Click Edit Payment Info
  • Enter the required information on the Update Payment Information page and then click Save Credit Card Information


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