Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding. 

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How to enter a live SimplePractice class through GoToWebinar

Once you register for a SimplePractice class, you will receive a confirmation email from GoToWebinar, the program we use to host these classes. The email will come frocustomercare@gotowebinar.com and will have a unique link to join the webinar. A few minutes prior to the start of the class, open the email and click Join Webinar. From there, your browser will open the program.
 
Check out the video below for a run-through of what it looks like to successfully join and how to type in any questions you have throughout the class:

Note: If you run into difficulties for any reason, here is a guide from GoToWebinar's Help Center for class attendees: https://support.logmeininc.com/gotowebinar/join

Tip: If you can’t find the window to type in questions, make sure to minimize all other windows as it might be hiding behind one of those.

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