Though there isn’t a way to send a mass email to clients via SimplePractice, you can send an announcement to multiple clients, which they can view in the Client Portal.
To communicate with clients individually in SimplePractice, we recommend Secure Messaging. For more information, see Getting started with Secure Messaging.
Tip: To learn about how we keep your and your clients’ data safe, see SimplePractice Security.
You can still send a mass email to clients outside of SimplePractice using the exported version of your Client details report. Please use extreme caution to avoid a HIPAA violation. To do this:
- Navigate to Analytics > Reports > Client details
- Click Export
-
Select CSV or Excel
- Note: The report will automatically begin downloading once you make a selection
- Once downloaded, open the file and copy/paste the Email column into the BCC field of your email provider
- Type the message you’d like to send to all clients
- Click Send
- Delete the downloaded file
- Empty the Trash bin on your computer
Important: Use extreme caution when sending mass emails to avoid a HIPAA breach.