Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding. 


What do I do if my old password keeps auto-populating when I try to sign in?

If an old saved password keeps auto-populating when you go to sign in, you'll need to update your saved password in your browser. Be sure to consult the correct guide for the specific browser you're using:

The SimplePractice sign-in page

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