We've created an appointment-focused billing system with a clean and organized client billing page to take away some of the guesswork that can come with client billing. We wanted to make it easy for you to see the status of each appointment and identify what needs your attention at a glance.
You can learn about the following updates in this guide:
- Self-Pay Billing Overview
- Insurance Billing Overview
- Selecting appointments for billing documents
- FAQs
Self-Pay Billing Overview
To minimize clutter and keep things streamlined, Self-Pay clients don’t have an Insurance column in their Billing Overview. Instead, their profiles show the Date, Details, Fee, Client Owes, and Write-Off for each appointment:
Insurance Billing Overview
Insurance clients require more information to be recorded with their bookkeeping, which is why we've included more comprehensive information for Insurance clients. This includes an additional column for the client's Insurance balance:
Selecting appointments for billing documents
You have more power than ever over your client billing, and you're now able to select which appointments you want to include on your invoices, superbills, and claims.
Learn more about adding appointments to the different types of billing documents below.
Invoices
To indicate which appointments you want on an invoice, follow these steps:
- Navigate to your client's Billing Overview page
- Select the appropriate date range
- Click New > Invoice
- Check the box next to each appointment you want included on the invoice
- Click Create Invoice
Superbills
To indicate which appointments you want on a superbill, follow these steps:
- Navigate to your client's Billing Overview page
- Select the appropriate date range
- Click New > Superbill
- Check the box next to each appointment you want included on the superbill
- Click Create Superbill
Claims
To indicate which appointments you want on a claim, follow these steps:
- Navigate to your client's Billing Overview page
- Select the appropriate date range
- Click New > Claim/CMS1500
- Check the box next to each appointment you want included on the claim
- Click Create Claim
FAQs
Where can I find my client payments?
We've added more filters to make it easier to keep track of all your clients' billing information, including client payments. Client payments are no longer included among their list of appointments. Instead, you can find them by following these steps:
- Navigate to your client's Billing Overview
- Click Billable Items > Transactions
Here, you'll see a list of all client payments within the given date range.
What happens to $0 invoices?
$0 invoices are no longer marked as Paid. You now have he ability to edit the issue date for these invoices. Additionally, $0 invoices no longer show up in your downloaded Income Received report.
