Important: SimplePractice Learning will be discontinued effective September 30, 2024. For more information, see Closing SimplePractice Learning FAQs.
SimplePractice Learning is a continuing education marketplace that offers a curated library of enriching, high-quality CE courses for licensed and pre-licensed mental health professionals.
This guide will help you get started with your SimplePractice Learning account. Below, we’ll cover:
- Signing in to SimplePractice Learning
- Your Dashboard
- Navigating the course player
- Completing the course quiz and survey
- Managing your certificates
- Updating your account or license information
- Getting help
Signing in to SimplePractice Learning
The SimplePractice Learning platform is independent of our SimplePractice practice management platform. To sign in to your SimplePractice Learning account:
- Navigate to SimplePractice Learning
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Click Sign in
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Enter the email address and password associated with your SimplePractice Learning account
- This may be different from your SimplePractice login credentials
- Click Sign in
Tip: If you’re having trouble signing in to your SimplePractice Learning account, you can reset your password by clicking Forgot your password?
Your Dashboard
The Dashboard is where you can track your CE progress, access courses, download certificates, and manage your account.
Below the progress tracker, you’ll see 3 tabs:
- My learning, where you can start or resume courses
- Completed, where you can view completed courses
- Certificates, where you can manage certificates
Important: Please download all certificates for your records before SimplePractice Learning closes on September 30, 2024. To learn more, see Closing SimplePractice Learning FAQs.
To learn more about managing your account information from the Dashboard, see Updating your account or license information.
Navigating the course player
To play a course:
- Navigate to Dashboard > My learning
- Click Start Course or Continue to open the course
To the left of the course player, you’ll see a menu with four sections:
- Lessons
- Progress
- Resources
- Notes
You can click a section to expand or collapse it.
Important: SimplePractice Learning will be discontinued effective September 30, 2024. You have until this date to complete your unfinished courses and download your course slides, resources, and completion certificates.
Lessons
The Lessons section includes the course outline. Most SimplePractice Learning courses will have Course slides, Videos, a Completion quiz, and a Satisfaction survey.
If you’d like to print or download course slides, click the print or download icon in the upper right corner of the viewer.
To navigate to the next page or previous lesson, click the blue arrows above and below the viewer. For videos, you can use the progress bar to skip ahead or rewind to a section.
Videos include accessibility tools such as closed captions and a searchable video transcript. There’s also the option to adjust the volume, playback speed, and quality, as well as expand the video to full screen view.
Note: You can access courses from anywhere on a computer, tablet, or smartphone with a reliable internet connection. If you’re experiencing issues with video playback, clear your browser cache and update your browser to the latest version.
Progress
You’ll see the percentage of the course that you’ve completed in the Progress section.
Resources
The Resources section will include resources referenced during the course, which you can view or download.
Notes
You can use the Notes section to take notes on a course. These will be saved within the course when you click Save Note.
Completing the course quiz and survey
Important: You have until September 30, 2024 to complete your unfinished courses. To receive CE credit, all course content, including the course quiz and satisfaction survey, must be completed by this date. To learn more, see Closing SimplePractice Learning FAQs.
You must complete all sections of a course, including the completion quiz and satisfaction survey, to receive your completion certificate.
After you watch the videos, you can take the completion quiz. To do this:
- Click Start quiz
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Select an answer
- Your selection will be highlighted in green if it’s correct or red if it’s incorrect
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Click Next question
- Continue until you complete the quiz
- Click See results
Most completion quizzes require an 80% or higher to pass. If you don’t pass the quiz, you’ll have the option to Retake quiz and Review question results.
Once you've passed the quiz, click Continue to next lesson to advance to the satisfaction survey.
The satisfaction survey is where you can provide feedback on the course content and learning experience, and it's required to complete the course. To submit your survey responses, click Complete survey.
Once a course is completed, it will move to the Completed section of your Dashboard.
Managing your certificates
To view your course completion certificates:
- Navigate to the Dashboard
- Select Certificates
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Click View certificate
When viewing the certificate, you’ll have the option to download it as a PDF.
Important: Please download all certificates for your records before SimplePractice Learning closes on September 30, 2024. If you have a SimplePractice account, you can upload your course completion certificates to Settings > Practice > Business files. To learn more, see Closing SimplePractice Learning FAQs.
Updating your account or license information
To update your account or license information:
Profile info
On the Profile info tab, you can change your First name and Last name, and upload a profile image.
Account info
You can change your email, password, and address on the Account info tab.
Credit Card
From the Credit Card tab, enter your Card number, MM/YY, and CVC.
When you’re done, click Save. This new card will be used for all future payments.
Important: While enrollment in new courses is now closed, you have until September 30, 2024 to complete any unfinished courses. To learn more, see Closing SimplePractice Learning FAQs.
License info
You can update your license information in the License info tab. To do this:
- Click Edit license information
Important: Updating your license information will update the details listed on your course certificates. If you need your past certificates to reflect your old credentials, download them from Dashboard > Certificates before making any changes.
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Edit your license details as needed
- If you have multiple licenses, enter these in the Any other licenses you want on certificates? field
- Click Start learning to save your changes
Purchases
On the Purchases tab, you can view the details of your transactions. To download your purchase details as a CSV file, click Download.
Getting help
The SimplePractice Learning platform is separate from our practice management software, with an independent support team that’s here to help you make the most of your continuing education experience.
To connect with our SimplePractice Learning team via email, click the ? Help button in your SimplePractice Learning account.