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Working with your clients


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  1. SimplePractice Support
  2. Working with your clients
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Learn how SimplePractice gives practitioners the power and flexibility to send paperless intakes, bill insurance, offer Telehealth sessions, and so much more.

ePrescribe
  • Adding ePrescribe to your SimplePractice account
  • Completing registration for ePrescribe (non-controlled substances)
  • Completing EPCS registration for ePrescribe
  • Managing a client’s medications with ePrescribe
Calendar and Scheduling
  • Managing calendar sync for Microsoft 365 Outlook Calendar
  • Managing calendar sync for Google Calendar
  • Managing calendar sync for Apple Calendar
  • Navigating the Inquiries page
  • Getting started with calendar sync
  • Updates to the left navigation menu
See all 16 articles
Clients
  • Managing the integrated contact form
  • Enhanced Client Management for group appointments
  • Creating client announcements
  • Adding a new client and navigating your Clients and contacts list
  • Navigating the client Overview page
  • Editing a client's information
See all 10 articles
Telehealth
  • Using Telehealth features
  • Telehealth FAQs
  • Troubleshooting Telehealth appointment issues
Client Portal
  • Setting up the Client Portal
  • Assisting clients with signing in to the Client Portal
  • The SimplePractice Client Portal mobile app
  • Troubleshooting the Client Portal for an individual client
Appointment Reminders
  • Setting up appointment and time of scheduling reminders
  • Explaining client email and reminder macros
Documentation and Paperless Intakes
  • Managing the client Files Overview page
  • Paperless Intakes
  • Documentation
Self-Pay Billing
  • Billing Documents
  • Online Payments
  • Billing Workflows
Insurance Billing
  • North Carolina Health Information Exchange (HIE) FAQs
  • Enrollments
  • Claims
  • Insurance Payments and Payment Reports
Guides for Clients
  • Getting started guides for your clients
  • Getting started guides for clients: How to log in to the Client Portal
  • Telehealth FAQs for clients
  • Getting started guides for clients: How to request appointments
  • Getting started guides for clients: How to confirm and cancel appointments
  • Getting started guides for clients: How to use Secure Messaging
See all 7 articles
  • FAQs
  • Meet Your Team
  • Privacy Policy
  • Terms
  • Cookie Preferences
  • Community Terms
  • Security
  • Reviews
  • System Status

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