Writing off Balance
I need help with writing off a balance a client has already paid. We switched from self-pay to insurance, and he doesn't need to pay his co-pays since he has already paid and I am actually reimbursing him. When I look at the options to go to billing and edit, there is no option to write off his copays. If I put the copays as zero for those appointments, then it registers as a credit. I need assistance with simply writing off a balance. Thanks!
Please sign in to leave a comment.