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Analytics confusing



  • Patricia Boyce

    Hello...yes I have been trying to understand the analytics for outstanding insurance balance and also the outstanding claims report, which states there are claims not filed, but does not give a list of those claims.  It's confusing to figure out, but I have made no attempts to reach out to SP.  Was looking on the support page hoping someone else has had this issue.  Thank you for posting.


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  • Sheila Kamen

    I have the same question.

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  • Brian Strawn

    Yes, totally confused. Can't find a tutorial anywhere. Is anyone contacting them directly ?  Any other resources ?  I'm tired of looking at an outstanding balance and not knowing why it's there

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