Cash Payment

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Felicia Molano

• November 18, 2022 19:54

PLEASE Simple Practice....remove this as a default. It is frustrating for a busy provider and client when this isn't caught and a heavy accrued payment is needed via their card.

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  Kristina Harter, Ph.D.

  • January 18, 2023 00:32

  Yes, please. we keep losing money because we keep missing it

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  Holly Tofanelli

  • February 08, 2023 20:52

  Yes! This is horrible, I'm glad I caught it just starting out....not straightforward at all!

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  Angela Krumm (TIN/EIN: 46-3064261)

  • March 09, 2023 00:07

  Yes, PLEASE remove this as default. Allow practices to turn off the option for cash entirely. Many of your users are losing lots of money because SP believes a payment has been made when cash was chosen accidentally. This is a serious issue for many, especially group practices. 

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  Andi Grandy

  • March 16, 2023 21:12

  I have just caught that this has been happening and it is a nightmare to untangle, explain to clients, and collect past due payments. If a client has a card on file that should be the default way of running a payment. I am so frustrated that this change seems to have been made with no notice.

   

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  Andi Grandy

  • March 16, 2023 21:12

  I have just caught that this has been happening and it is a nightmare to untangle, explain to clients, and collect past due payments. If a client has a card on file that should be the default way of running a payment. I am so frustrated that this change seems to have been made with no notice.

   

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