I need help. I received a disputed charge from a client that I have not seen since 10/21/22. This client disputed 2 charges of $101 from the service dates of 10/4 and 10/21. Since I did provide the service on both of those dates, I spent the time disputing the charge, giving the receipt paid and the invoice. The client received the money back and Simple Practice charged me $15. How can Simple Practice allow this to happen? I am requesting for an email back from Simple Practice ( would prefer a phone call ). Anyone have help with this situation?
Dr. T Moore
Please sign in to leave a comment.