Documenting refund to client outside of SP (mailed check)

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Jeffrey Knight

• November 28, 2022 16:59

Hi.  I refunded a client a coinsurance I incorrectly collected for several appointments by sending him a check.  How do I document this in SP so his account no longer shows a credit?

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  Kelly E. Tull

  • December 07, 2022 17:10

  Ive been wanting to know this for weeks as well. 

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  Sarah Gracz

  • December 29, 2022 16:08

  How can we get an answer on this?

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  Merrill Shattuck LMHC

  • December 30, 2022 00:07

  I found an answer here: https://support.simplepractice.com/hc/en-us/articles/8497757602957-Navigating-client-payments#refundinga.

   

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