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Getting A3-21 but not sure why, some are going through and some are getting rejected.

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5 comments

  • Renata Inigo

    I'm getting the same thing. Ugh!

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  • Alison Alsleben

    I also received one today and not sure why...any luck in figuring this out?

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  • Rachael Heitsmith

    Did you all ever get an answer on this rejection? Thanks!

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  • Alison Alsleben

    No; I simply resubmitted the claim and it was accepted. I never heard back from SP and the 30 days deadline to submit a claim was coming so I couldn't wait. Seemed like there actually wasn't an issue so I'm not sure why SP denied sending it. 

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  • Renata Inigo

    No answer, I once got an email from
    SP and they were closing the call as resolved when nothing was done to correct it.

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