Need help fixing old accounting errors prior to improved system
Hi. I did a bad job keeping up with reporting payments and it's caused a ripple effect in a particular client account. They are paid up through 2021. However, I made some strange errors to get the balance to reflect "0" but now, with the new system I have a negative allocation in 2021. I know I messed this up. Sorry!
I just need 2021 to reflect a "0" balance without any weird loose ends.
Then, in 2022, we set up a payment plan along with a higher fee than they paid in 2021. Basically, starting March 2, 2022 the fee increase came into effect. They had been paying $165 and then the fee became $185 but we agreed they would pay $175. They have paid $175 per session since March 2, 2022 so their balance should only be very small but I stopped inputting their payments because I knew it was all messed up.
I need some help in clearing up the big mess I've made with this account. I appreciate the improved system and am ready to do better, moving forward.
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Others may have different ideas on this, so I am still curious what someone else would do. I personally would just go as far back as you need to in order to find the first place that it got off track, then delete all of the invoices and superbills and just start over allocating the correct amount to them. It's going to be time consuming, but it should make it so that you can follow it clearly rather than have it be so confusing you can't follow the trail. There may be an easier way. Once I get overwhelmed and confused, I find that I can't untangle it again, so it's easier for my brain to just start over. I suppose another option would be hiring an admin person to help you untangle it. You might be able to find someone who just wants a few hours of work for some extra money.
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