Appointment shows as unbilled, but claim filed and paid

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Lois R. Durrah

• January 14, 2023 22:57

Continue to have an issue with an appointment showing as unbilled. However the appointment has been billed, claim submitted and paid. Client balance shows as $0. I don't see an option to delete this. Please advise

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  Sara N. Lowery

  • January 17, 2023 20:33
  • Edited

  I am having the same issue. It still is listed as needing to submit a claim and the claim has been paid. There was duplicate submission. I have deleted all payments and reentered them manually. And it still pops up that a claim needs to be submitted. Please help. 

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  Robin C. Hampton

  • January 27, 2023 21:26

  I am having the same problem. I already submitted the claim and it has been accepted, but it keeps showing as not submitted. Did you resolve this?

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