Insurance and deductible question
My client has to meet her deductible before insurance will cover services. Client gave me an HSA card to use for services until deductible has been met. We had our intake.
Do I set her billing to insurance or self pay?
I charge her HSA card for the session cost and then when I submit the claim do I add in the total that she was charged/psid onto claim before submitting?
I need the steps for this kind of situation. Please and thank you!
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Hi Lisa -
Good question. You should set the client up as insurance, and then set her copay/coinsurance amount to your contracted rate with her insurance company. You'll also enter her HSA card as her credit card and charge that following the session. If it is declined, the client might need to their HSA. Also, don't forget to change the "client owes" amount for the first session to your rate for 90791 as it's likely higher than a regular follow up. Following each session SP will create a claim and it will come back as "deductible" until her insurance company recognizes that she met her deductible. Feel free to reach out if you have any additional questions.
-IJP
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