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Sound issues with Apple AirPods



  • Jamie Durham

    I just bought a new pair of airpods to use during teletherapy and they are not usable at all with the SimplePractice app.  They work with my computer and phones.  It's the app.  

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  • Brienne (Brie) Pierquet

    Yup. It's not a SP issue, it's a bluetooth issue with these apps. Anything with Zoom integrated did it, but so did Doxy, and Google Meet (or whatever it's called now). They have to go into the settings on their end and switch the audio on the call.

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