Need Help with CMS-1500 - payer denies claim because client's gender is X, which is not an option on the form to submit
I have a client who is non-binary and when I look up their EOB through Excellus BCBS, it states that the gender of the client is "X or not provided." For these reasons I had a claim denied, as the CMS-1500 only has options for either M or F.
Can anyone assist me with this?
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