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  • Ian J. Palombo

    Hi Alice - 

    I stumbled on your post figured I'd point you in the right direction in case you're still looking for support: 

    1. Log into your SimplePractice account
    2. Click the ? in the lower right corner
    3. Select Ask questions
    4. Type in Phone Support
    5. Click the paper airplane icon
    6. Scroll down and select No, Show me more
    7. Scroll down and click Contact Support
    8. In the Choose how you’d like to contact us menu, click Call a Specialist
    9. When you click Call a Specialist, you’ll receive information about how to reach us by phone
    10. If Call a Specialist isn’t available on this list, then Phone Support is currently closed

    Here's a link to the support article:

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