Editing client payments?
Input payment for the wrong session date. Followed direction but unable to edit payment. Pop up says payments cannot be editted after they;ve been allocated to invoices. Anyone have this experience?
-
You may have to adjust 2 invoices, you'll need to delete the invoice where the payment was applied originally, that will cause the payment to become unallocated. Then re-generate the invoice. Then go to the invoice you WANT to apply it to and click "Pay" when the screen pops up where the credit card info is, you'll see a little box by where the total should be. It should show a credit of whatever that total charge was and allow you to check the box to allocate it to this invoice instead.
Please sign in to leave a comment.
Comments
1 comment