A client's ledger was adjusted to show how much they owed since they missed a few copays. Something happened and now it shows that they paid an amount that they didn't. I am unable to remove the unallocated amount so their ledger properly shows what they owe and what they really paid. Would love some help on clearing this up. I feel like I am missing something that I am not seeing. Thanks in advance.
Please sign in to leave a comment.