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transaction fee


1 comment

  • Kathleen Burke

    Were you charged the transaction fee just for the original charge, or transaction fee for the original charge AND a transaction fee for the refunded charge? There should not be a fee for the refunded charge.

    If you are just talking about the transaction fee for the original charge, you cannot get that money back. That fee is charged by Stripe to Simple Practice, who in turn then charges you. Bottom line, you used their service. You don't get a refund because you had to give the money back to the client.

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