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Error Message "The backend responded with an error"

Comments

16 comments

  • Lauren Kofod

    I am getting this error as well with sending invoices.

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  • Cathrin Gould

    Is there a fix to this?  I am receiving this message when trying submit claim.

     

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  • Sara Brugam

    Yes, me too! I cannot input an insurance payment or submit a claim. 

     

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  • Michelle Pahl

    I am also getting this error message.

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  • Sara Brugam

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  • Leslie VanRavenswaay

    Me too! How do we get help? It won't let me save my notes or receive payment for clients.

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  • Mary Archer

    I am getting this message as well. Super frustrated. I only have so much time to submit billing for 10 clinicians! 

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  • Laura Woodruff

    I am getting this error now when trying to create a super bill. Please help.

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  • Janet Kassel

    We are getting this message as well. Please advise. Thank you

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  • Leslie Worth

    I am also receiving this error. I'm not able to invoice or save notes. 

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  • Allison Burgess

    I am getting this as well and it will not create invoices or do payments. How do we resolve?

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  • Marcie Evans, M.S., LMFT

    I am getting this error as well

     

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  • Allison Burgess

    Mine just resolved and I was able to do what I needed after restarting computer

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  • MacKenzie Stuart

    My team member is also having this issue.

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  • Christina Stein

    Does anyone EVER look at these questions?

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  • Christina Stein

    Are we supposed to help each other through our issues? Good grief. I know we are all intelligent and capable but sometimes we need help from the platform provider.

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