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Missing progress note when using app on iPhone


1 comment

  • Jeremy Springer

    Unfortunately, this is happening to me at this moment. I now recognize that it has happened before, but at those times I just thought that perhaps I had misremembered entering the note. This time was definitely straight-forward though; I entered and saved the note in the app, and it didn't make it to the client chart. Just *poof* gone. This is incredibly frustrating, especially because this particular note had important details that I will now have to reconstruct from memory, or discuss with the client. This is incredibly unprofessional, at the least, and potentially clinically harmful, at worst. Short of it, going forward I will not be using the app for anything that I can't absolutely avoid, if at all. 

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