Camera not working

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Yechiel Silber

• November 11, 2024 20:44

The video page is saying that another app is using my video and microphone, but no other app is actually doing that. 

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  Lillian Price-Maze

  • November 14, 2024 16:44

  I am having this issue and can not use the application on my computer. Video and microphone working on all other apps.

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  Karen Matuska

  • November 19, 2024 20:54

  I am having the same issue this week.  SP is not even recognizing that any cameras are available in the drop-down menu.

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  Donna Ticknor, MD

  • November 22, 2024 04:30

  I am having the same issue this week.  Has SP acknowledged a problem so far?  This is what I keep getting.

  Can't access your microphone or camera

  ×

   

  The browser couldn't capture audio and video with your microphone and camera, probably because another app or tab has reserved them.

  Try closing any apps or tabs that may be reserving the microphone and camera, then refresh this page. If that doesn't work, restart your browser or computer.

   

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