Problems with saving template

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Tiffany Clark, MA, OTR/L

• April 18, 2025 09:13

Hello, 

I am working on my intake template and have repeatedly run into the error message that something went wrong on SimplePractice's end and that my template hasn't been saved. This is really hard because it means that I have lost hours of work. Since it keeps happening too, even if I try to save the document after each change, it means that it is not worth it to me to put any effort into working on my template because my work will all be lost. 

Can you please help me ensure that I can save my document while working on it so as to not lose any more information or time?

Thank you!

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  Mary Zielie

  • April 24, 2025 22:17

  Im having to exact same issue.

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  Debbra Babb

  • April 26, 2025 00:29

  Ditto!!  I've created ROI templates at least 5 different times or updated one numerous times and keep getting same error message!!

   

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