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Phone sessions and telehealth




  • Michael S. Jones

    Phone, text, and video are considered telemental health, however, I do not know of any insurances that will reimburse for anything except video sessions. I present on this topic frequently and don't know of companies that that pay for phone counseling.

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  • Michael Abell, LAC

    I have a client that is unable to use the video portal.  Call the provider to obtain prior authorization.  I was able to obtain prior auth.


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  • Lila Ojeda

    I would love to be able to mark appts telehealth and also "phone".

    Screen sharing on telehealth- coming soon? My other platform uses zoom through their platform so it has screen sharing- something in the works?

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  • Estella Thompkins

    May client is unable to use the telehealth. Financially cannot acquire a computer or tablet. Can services be billed for  phone sessions

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