Error Code
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Entity Code 23 error code, claim rejected. Does anyone know what this is, it appears to be internal to simple practice because my claim didn't make it to the insurance company.

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    Gillian

    Hi Virginia, 

    This depends on the claim! Can you reach out to our Insurance Specialist team by clicking the red "Help" button in your account, so we can open an investigation with our clearinghouse about the rejected claim?

    Hi Virginia, 

    This depends on the claim! Can you reach out to our Insurance Specialist team by clicking the red "Help" button in your account, so we can open an investigation with our clearinghouse about the rejected claim?

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    Kristina Artimova

    Rejected by eligible scrubber (1) H52002:Rendering

    Provider Specialty Code '823688436' not found in Taxonomy Code Table (1)

     

    I keep getting this message for a Cigna client and I contacted Cigna.  They said all my information is correct in the system which includes my Tax ID and NPI, address, etc.  What does this message mean? and How do I correct this?

    Rejected by eligible scrubber (1) H52002:Rendering

    Provider Specialty Code '823688436' not found in Taxonomy Code Table (1)

     

    I keep getting this message for a Cigna client and I contacted Cigna.  They said all my information is correct in the system which includes my Tax ID and NPI, address, etc.  What does this message mean? and How do I correct this?

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    Philip

    Hi Kristina,

    I've reached out to you privately addressing the Eligible scrub error rejection message you received.  Please let me know if you have any other questions by responding to the email thread I have started with you.

    Hi Kristina,

    I've reached out to you privately addressing the Eligible scrub error rejection message you received.  Please let me know if you have any other questions by responding to the email thread I have started with you.

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    Kerrie Van Weelden

    I am having the same issue with a Merdian claim, can someone please advise?

     

    I am having the same issue with a Merdian claim, can someone please advise?

     

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    Gillian

    Hi Kerrie! A member of our team will reach out to you privately to address this rejection message you've received.

    Hi Kerrie! A member of our team will reach out to you privately to address this rejection message you've received.