Add Aetna Better Health of Kansas

Answered

Follow

Stephanie Brotherton

• January 11, 2019 17:37

As of 1/1/2019 Aetna has been added as an MCO for Kansas Medicaid. The payer ID is 128KS. When will this be added so that claims can be submitted to this insurance company? My practice has multiple claims that need filed.

1

• Official comment

  

  Ashley

  • January 11, 2019 22:47

  Hi Stephanie, 
  
  We don't currently have a connection with Aetna Better Health of Kansas. I've opened a ticket with our clearinghouse to request that they try and establish a connection for claims filing and electronic payment reports. It's not always a guarantee that they create one or provide an ETA, due to this being dependent on the payer's requirements. Please know that our clearinghouse will work to try and have this established. I will follow up with you in a separate email if they are able to create the connection.
  
  In the meantime, I'd recommend submitting the claims outside of SimplePractice and manually adding payments when received. This will help keep track of which claims have paid and which claims are still in process. I also wanted to include our guides for reference: 
  Creating and printing a CMS 1500 (HCFA) claim form
  Adding an insurance payment
  
  If there's additional questions that I can help with, please let me know. Have a wonderful afternoon.

  ---

  Ashley
  Insurance Specialist 
  We’re here to make things simple!

  Comment actions Permalink
• 

  Patricia Fields

  • February 05, 2019 18:28

  I, too, am in Kansas and need this. Aetna is now one of the main Medicaid providers here in Kansas. 

  0

  Comment actions Permalink
• 

  Patricia Fields

  • February 05, 2019 18:42

  I, too, am in Kansas and need this. Aetna is now one of the main Medicaid providers here in Kansas. 

  I may be doing something wrong, but when I try to create a CMS 1500 it won't create because I don't have the insurance company. But the insurance company Aetna Better Health Kansas isn't an option...

   

  0

  Comment actions Permalink
• 

  Julie Cox

  • February 20, 2019 20:04

  There is Aetna Better Health of many states in Simple Practice.  We are mailing multiple claims,  Sure wish it was up and going now that we are at Feb. 20th.  

  0

  Comment actions Permalink
• 

  Michael Welsh, PsyD

  • February 22, 2019 17:13

  We see a lot of Medicaid patients too and are looking forward to this getting up and running.

  0

  Comment actions Permalink
• 

  Wesley Smothermon

  • March 28, 2019 15:54

  Any update on Simple Practice adding Aetna Medicaid to their clearinghouse?  

  0

  Comment actions Permalink
• 

  Michael Welsh, PsyD

  • March 07, 2020 23:27

  This was fixed sometime in 2020....

  0

  Comment actions Permalink
• 

  Gillian

  • March 11, 2020 00:00

  Hi Michael, you are correct. Aetna BetterHealth of Kansas now supports claim filing through SimplePractice.

  0

  Comment actions Permalink

Please sign in to leave a comment.