Recording Third Party Insurer Payments

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Marla Vender

• February 20, 2019 20:11

I have clients whose benefits are paid for by a third party, e.g. CoreSource. Claims are to be submitted to Cigna first, and then Cigna tells CoreSource the contracted rate for service, and CoreSource sends payment.  How do I enter this for accounting purposes?  I tried to "add insurance payment" but it's not working properly.  I get this message, 

This insurance payment has a total amount of $0. Please review the payment and make adjustments as needed.

 

 

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  Noah Shields

  • October 14, 2021 19:32

  I would also know how to enter this information in. I have many third parties that the checks come from. though the client may have cigna, BCBS etc. my example: Client has Medova. but checks come from Lifestyle health Plans. When I receive the check- and try and enter the payment info it will not connect the client since the client is listed as medova.

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  Gillian

  • February 22, 2019 00:03

  Hi Marla, you're doing everything right! That message isn't an error message, it's just a reminder. Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help. 

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