I can get in my account with the correct username or password or send a request to Simple practice for help.

Cathy Norton

February 28, 2019 03:04

Help me pleas. I am locked out of my account. I need to print up my notes.

Comments

9 comments

Gillian

February 28, 2019 18:07
Cathy, a member of our team will reach out to you privately to help.
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MARCIA LEE

September 24, 2019 23:21
My payment to Simple practice was blocked. I need to get it resolved.

Marcia Lee
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Gillian

September 27, 2019 00:39
Hi Marcia, a member of our team will reach out to you to assist shortly.
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Lucila

September 27, 2019 00:51
Hi Marcia,

I can definitely provide some assistance here. I reached out to you privately via email.

Please respond to my email so I can help address your concerns.
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Rosemary Seeno

March 10, 2020 00:29
I can’t access my account and need to update my profile
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Gillian

March 10, 2020 00:33
Hi Rosemary, a member of our team will reach out to you to assist shortly.
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Rosemary Seeno

March 10, 2020 00:47
Follow up on my previous question: I received an email advising me to update my Stripe account, but when I log in, there is no link to my account in the usual place.

Rosemary Seeno
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Gillian

March 10, 2020 23:58
Hi Rosemary, you'll see a banner in your SimplePractice account with a link to update your information within a few days. Please also keep an eye on your email, as you may not need to update at all.
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Max Haskett, Dr.

May 25, 2021 13:57
My name is Max Haskett. I have password, customer ID #, and my account is automatically paid. My simple practice account is blocked--reason is unknown.
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