Enrollment
AnsweredDoes anyone know whether to use SFTP or HTTPS for the retrieval method during enrollment? Or how to know which one you are able to access? Does simple practice go through one or the other?
Thank you!
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Official comment
Hi Sylvia,
I took a look a reviewed all of the enrollments you have submitted within SimplePractice and can confirm you are on the right track to filing claims and receiving ERAs. Please refer to the email I just sent as it includes further instructions to a few enrollments that require additional attention with required documents. I can confirm that our clearinghouse uses SFTP as the retrieval method if the payer requires you to fill out that section to enrollment for payment reports.
Please let me know if you run into any difficulties and I will investigate further.Comment actions -
Hi Jon, I've created a Help Request on your behalf so a member of our Insurance Team can look into your enrollment. They'll be in touch soon!
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