Does anyone know whether to use SFTP or HTTPS for the retrieval method during enrollment? Or how to know which one you are able to access? Does simple practice go through one or the other?
Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding.