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Rejected due to the following error: Payer Assigned Claim Control Number Corrected Data Note: Requires a second status code to identify the corrected data. (464)

I went into the help and it says that the status code is automatically given and entered by the clearinghouse.  I have two claims with this message.  How should I proceeed

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    Anne

    Hi Cadara,

    I’ve reached out to you privately addressing the claim in question, as there is some additional information specific to you. Please let me know if you have any other questions by responding to the email thread I have started with you.

    As a general answer, when claim rejections show this error "Payer Assigned Claim Control Number Corrected Data Note: Requires a second status code to identify the corrected data. (464)," the rejection is coming from Box 22 where there is an invalid claim reference number and/or resubmission code selected. 

    Hi Cadara,

    I’ve reached out to you privately addressing the claim in question, as there is some additional information specific to you. Please let me know if you have any other questions by responding to the email thread I have started with you.

    As a general answer, when claim rejections show this error "Payer Assigned Claim Control Number Corrected Data Note: Requires a second status code to identify the corrected data. (464)," the rejection is coming from Box 22 where there is an invalid claim reference number and/or resubmission code selected.