Late Fees

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Kaycee Dragone

• March 22, 2019 13:07

I currently charge a "Late Cancellation" fee that is different than the full service amount. Is there a way to still mark the appointment as Late Cancel and change the service amount to the amount that I charge for late cancellations?

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• Official comment

  

  Brian

  • March 22, 2019 22:49

  Hi Kaycee,

  In this case, you'd want to use Appointment level billing changes to manually adjust the individual sessions. 

  Please let us know if you have any additional questions, and we'll be happy to help.

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  Laura da Silva

  • October 26, 2021 22:00

  I would like to see an option to state "no show/late cancelation - charge client" and a "no show/late cancelation - do not charge" so that we can determine if their no show/late cancellation was viable

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  Jennifer Janssen

  • November 20, 2021 10:43

  I agree. The no-show fee should not be automatic and it should be adjustable. I would like my late-cancel and no-show fees to default to $75 rather than they full session fee; however, I would also like to be able to mark that someone no-showed but then easily choose to not charge them.

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  Ronald A. Zumstein

  • November 27, 2021 22:09

  Yes, I agree with Jennifer & Laura's ideas. It would definitely save time. 

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  Jennifer A. Sands

  • May 25, 2022 13:58

  Agree!

   

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