I started using the video option through simple practice and love it! I have 2 clients scheduled tomorrow with it and wanted to verify their insurance covered telehealth. When I called Cigna and BCBS they both said yes they cover it but both said I had to use a certain video vendor. Not that you can quote benefits but is this common? I feel like simple practice would be aware of this challenge with billing insurances. I also wonder if they are looking up telehealth for doctors. I'm hoping to hear I don't have to pay for 3 different applications for 3 different clients. :(
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