stripe payments
Answered

Hi Simple Practice Community,

I set up the stripe payment process through simple practice.  Do I need to set up a separate stripe account on stripe.com?

I did a test using my own credit card, and it looks like my credit card was charged, but I have not received the payment in my bank account.  I read that it takes up to 7 business days, but I'm concerned that I have to set something else up for this to be deposited into my bank account.

Thanks!

8 comments

  • Avatar
    Gillian

    Hi Karolina,

    I set up the stripe payment process through simple practice.  Do I need to set up a separate stripe account on stripe.com?

    No, you do not. That's the beautiful thing about SimplePractice's Stripe integration for Online Payments! 

    How much time has elapsed between running the payment and seeing the deposit? It should take approximately 2 business days, sometimes a little longer for your first payout. 

     

     

     

     

     

    Hi Karolina,

    I set up the stripe payment process through simple practice.  Do I need to set up a separate stripe account on stripe.com?

    No, you do not. That's the beautiful thing about SimplePractice's Stripe integration for Online Payments! 

    How much time has elapsed between running the payment and seeing the deposit? It should take approximately 2 business days, sometimes a little longer for your first payout. 

     

     

     

     

     

  • Avatar
    Karolina Kowalczyk

    Hi Gillian-

    Thanks for the quick response.  I made the test payment on Tuesday.  Just checked my bank account, nothing there yet.

    Hi Gillian-

    Thanks for the quick response.  I made the test payment on Tuesday.  Just checked my bank account, nothing there yet.

  • Avatar
    Gillian

    You can check to see when it'll arrive in your bank account under Insights > Payout Report!

    You can check to see when it'll arrive in your bank account under Insights > Payout Report!

  • Avatar
    Karolina Kowalczyk

    Ok, great, I see that.  Thank you!

    Ok, great, I see that.  Thank you!

  • Avatar
    Jane Garcia

    What if I already have Clover Go set up. is there a way I can pull from that?

     

    What if I already have Clover Go set up. is there a way I can pull from that?

     

  • Avatar
    Gillian

    Hi Jane, for outside card payments, you'll want to enter these as Manual Credit Card payments. You will not be able to see your payout schedule within SimplePractice. For the most functionality and the most seamless integration, we recommend using Stripe/Online Payments. 

    Hi Jane, for outside card payments, you'll want to enter these as Manual Credit Card payments. You will not be able to see your payout schedule within SimplePractice. For the most functionality and the most seamless integration, we recommend using Stripe/Online Payments. 

  • Avatar
    The Healing Clinics

    Are there fees associated with Stripe separate from Simple Practice?

     

    Are there fees associated with Stripe separate from Simple Practice?

     

  • Avatar
    Gillian

    Hi there, Stripe's transaction fee is 2.95% plus 30 cents for each successful transaction. 

    Hi there, Stripe's transaction fee is 2.95% plus 30 cents for each successful transaction.