stripe payments

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Karolina Kowalczyk

• March 28, 2019 22:58

Hi Simple Practice Community,

I set up the stripe payment process through simple practice.  Do I need to set up a separate stripe account on stripe.com?

I did a test using my own credit card, and it looks like my credit card was charged, but I have not received the payment in my bank account.  I read that it takes up to 7 business days, but I'm concerned that I have to set something else up for this to be deposited into my bank account.

Thanks!

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  Gillian

  • November 04, 2020 18:44

  Hi Ashley, I've created a Help request on your behalf for our team. We'll get back to you via email shortly. 

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  Cara Segal

  • December 13, 2021 19:55

  Hello, 

  my quickbooks bookkeeper is requesting that I sign into stripe directly to get my annual transactions report. I can't seem to do that on the Stripe website. Do I automatically have a stripe account if I only have one through simplepractice?

  Here is what my bookkeeper is saying: 

  Regarding the Stripe account that is connected to Simple Practice, you would have to have set up the login for Stripe in order to connect it to Simple Practice. 

  I will definitely need the extra report because it contains valuable information to reconcile that account.

  Can you please advise? 

  Thank you,

  Cara Segal

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  Ayelette

  • December 27, 2021 22:47

  Hi Dr. Segal,

  With our fully integrated Online Payments system, you do not need to access Stripe directly for your transaction information. I've gone ahead and forwarded your request to our Customer Success team so that they can provide support and help you get the information you need.

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  Shiro P. Torquato

  • February 12, 2022 02:25

  My question did not get answered

   

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  Nimisha Patel

  • February 21, 2022 20:05

  I switched over to Simple Practice this month Feb 2022. Have received some payment for my sessions but it's nowhere near the number indicated on the front page for my February income.

  Is there anywhere I can see a record of ongoing payments, the merchant service fees for these payments, and when they will be deposited into my bank?

   

  Thank you:)

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