I cannot find help for this anywhere
Answered

(A3) Missing or Invalid Information. R Element Identification code is used. It is not expected to be used when it has the same value as element identification code in billing_provider. Individual or Organization name is defined in the guideline at position 2500. (21)

4 comments

  • 0
    Comment actions Permalink
    Avatar
    Nicole Young

    This is a new rejection for us as well.... Have you received a solution?

    This is a new rejection for us as well.... Have you received a solution?

  • 0
    Comment actions Permalink
    Avatar
    Alicia Graff

    This is was I was told by Simple practice: The claims are rejecting due to the information that is listed in box 32 of the claim form matching the information that is listed in box 33 of the claim form. Certain payers will consider this to be redundant and cause for rejection. What is weird is we have not changed a thing and past claims have gone through just fine, so not sure why these ones suddenly rejected.

    This is was I was told by Simple practice: The claims are rejecting due to the information that is listed in box 32 of the claim form matching the information that is listed in box 33 of the claim form. Certain payers will consider this to be redundant and cause for rejection. What is weird is we have not changed a thing and past claims have gone through just fine, so not sure why these ones suddenly rejected.

  • 0
    Comment actions Permalink
    Avatar
    Desmond YanaMayu

    Never had that problem before now all of a sudden my claims are being rejected.  Is this a software problem of SimplePractice??

    Edited by Desmond YanaMayu

    Never had that problem before now all of a sudden my claims are being rejected.  Is this a software problem of SimplePractice??

  • 0
    Comment actions Permalink
    Avatar
    Alicia Graff

    I'm wondering if it is. I made the change they suggested and resubmitted my claims and everything has been fine.

    I'm wondering if it is. I made the change they suggested and resubmitted my claims and everything has been fine.